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Credit Agricole Bank has been issuing responsible business reports since 2018. In this year's report, it described, among other things, its environmental and social impact, labor and ethics issues, management approach, corporate governance, respect for human rights, and anti-corruption and anti-bribery.

Credit Agricole has not materially changed the way it reports to make the data it presents from 2018 comparable. In the 2021 report Credit Agricole focused on expectations and recommendations from the bank's stakeholder panels it conducted in November 2019 and October 2021.

We try to look at business in a way that takes into account its impact on the environment. We also try to meet the growing expectations of an increasingly aware environment - employees, customers, suppliers, business partners, local communities, regulators, etc. Also in the report we describe those topics that are important to our stakeholders.

Ewa Deperas-Jarczewska, manager of the Corporate Sustainability Team

The bank also took into account the recommendations of the Frank Bold Foundation, which examined the quality of reporting on climate and sustainability issues.

This year we have paid more attention to the disclosure of environmental issues and climate impacts, including the taxonomy of sustainable investments. We are aware that in line with the European Union's plan to achieve climate neutrality by 2050, the financial sector has a special role to play in the face of global challenges and the associated need for transformation, so these topics are very important to us.

Ewa Deperas-Jarczewska, manager of the Corporate Sustainability Team

The issues described in the Responsible Business Report, Credit Agricole has systematized according to the seven areas of corporate social responsibility, as defined in the ISO 26000 standard, which guides its activities.These areas are:

  • organizational governance
  • human rights
  • labor practices
  • the environment
  • fair operating practices
  • consumer issues
  • community involvement and community development.

The bank has named the following sections of the Report after these areas.

To demonstrate Credit Agricole's commitment to supporting the Sustainable Development Goals (SDGs), the bank has assigned the various chapters of the Corporate Responsibility Report to the respective Sustainable Development Goals UN Sustainable Development Goals to which it contributes through its activities.

The report was prepared in accordance with the international GRI Standards - the best known for publications of this kind. The bank released its report in two language versions in the form of a practical, interactive PDF available on Credit Agricole's website. The report is prepared according to the principles of plain language.

The Polish version of the report is available HERE. The English-language version of the report is available HERE.